Terms & Conditions

Effective Date: August 25, 2025

Welcome to Stepvia. These Terms and Conditions govern your access to and use of our website, applications, and services. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Definitions

Company / We / Us: Stepvia.

User / You: Any individual or entity accessing or using the Service.

Service: Our website, applications, software, and related services.

2. Eligibility

You must be at least 18 years old to use our Service. By using Stepvia, you represent and warrant that you are at least 18 years old.

3. Account Registration

To use certain features, you must create an account by providing accurate & complete information.

You agree to keep your account information up to date.

You are responsible for maintaining the confidentiality of your login credentials.

4. Use of the Service

You agree not to:

Use the Service for any unlawful purpose.

Attempt to gain unauthorized access to our systems.

Upload or transmit harmful code, spam, or abusive content.
We reserve the right to suspend or terminate accounts that violate these Terms.

5. Purchases, Payments & Refunds

Payments are processed securely through third-party providers (including Stripe) in compliance with PCI-DSS standards.

We do not store full credit card details on our servers.

All fees and charges are stated at checkout.

Refunds, if applicable, will be handled according to our Refund Policy.

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6. Intellectual Property

All content, trademarks, logos, and software provided by Stepvia are our property or licensed to us. You may not copy, distribute, or use them without prior written consent.

7. Privacy & Data Protection

Your privacy is very important to us. Please review our full Privacy Policy and Cookies Policy for complete details. By using the Service, you agree to those policies. Key points include:

• Data Retention:
We retain personal data only for as long as necessary to provide our Service, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time as outlined in our Privacy Policy.

Legal Basis (GDPR/CCPA):
If you are located in the EU/UK or California, your data is processed in accordance with GDPR and CCPA. This includes rights of access, correction, deletion, portability, and the right to object to certain processing.

Security:
All data is stored securely with industry-standard safeguards and encryption. Payments are processed via
Stripe under PCI-DSS compliance. While we take strong measures to protect your information, no system is 100% secure and you use the Service at your own risk.

8. Sharing of Information

We do not sell your personal information. We may share it only with trusted service providers, affiliates, or when legally required (e.g., subpoena, fraud prevention).

9. Limitation of Liability

Stepvia shall not be liable for indirect, incidental, or consequential damages arising from the use of the Service. Our total liability to you shall not exceed the fees paid to us in the 6 months preceding the claim.

10. Indemnification

You agree to indemnify and hold Stepvia harmless from any claims, damages, or expenses arising out of your use of the Service or violation of these Terms.

11. Termination

We may suspend or terminate your account if you breach these Terms or engage in unlawful activity. You may also close your account at any time by contacting us.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware. Notwithstanding the foregoing, Stepvia may seek injunctive or equitable relief in any court of competent jurisdiction.

13. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated Effective date.

Material changes will be notified via email where possible.

Continued use of the Service means you accept the changes.

14. Contact Us

If you have questions about these Terms or our privacy practices, please contact us:


Email: [email protected]

Or via contact us form on our website.